KITAS - Indonesian limited stay permit for investors, workers, families and retirees. Human review required before final invoice.
A KITAS lets you legally live in Indonesia for 1 to 2 years, depending on the type — Investor (E28A), Working, Family / Spouse, Retirement, or Remote Worker (E33G). The E28A Investor KITAS requires a sponsoring PMA company and an official minimum shareholding of IDR 10 billion (with special rules if you also hold a director/commissioner position). E33G Remote Worker KITAS is for people employed by a company outside Indonesia, with foreign employment contract and income proof, and does not allow local selling or services. Each KITAS case is reviewed by our team before a final invoice is issued.
USD is the primary public price. Approx. IDR amount may vary by exchange rate. Government fees are included unless noted.
How many applicants
Group discount — up to 15% off the service fee
1
Per applicant
$1,031 × 1 = $1,031
Group discount
−0%
You save
$0
Total
$1,031
Government fees scale per applicant and are never discounted.
What's included
Case review by our visa team
Sponsor coordination via local visa and legal partners
Document checklist tailored to your KITAS type
Application submission, tracking and renewal reminders
What's not included
PMA company setup if you don't have a sponsor yet
Notary, work permit (IMTA/RPTKA) or other legal fees outside scope
Express processing or biometric travel costs
Required documents
Passport scan — clear, color (18+ months validity)
Recent color passport-style photo
Sponsor documents (employer, PMA, spouse, retirement) — for E33G: foreign employment contract + income proof
Proof of funds where required
PMA shareholding proof for E28A Investor KITAS (IDR 10B minimum)
Marriage or birth certificates for family KITAS
Current visa or stay permit if you are already in Indonesia
Your case may need human review
Your case may need human review. Some visa routes depend on your current stay permit, sponsor, documents, activity and current Indonesian immigration rules. A Visio specialist will review your case before confirming the best path.
Typically 3-6 weeks end-to-end, depending on KITAS type.
What happens after you apply
You pay for the service and upload your documents in your secure Visio account.
A specialist reviews your documents and contacts you if anything needs to be fixed.
We submit the application and keep you updated by email and WhatsApp.
When the visa is issued you receive it in your account and by email.
Payment & prepayment
Payment is taken upfront before we submit the application. It covers government fees and our team's work. For complex cases (KITAS, PMA, C12) part of the payment may be non-refundable once filings start - we always tell you before you pay.
Human review
This is a complex case. Before the final invoice your application is reviewed by a Visio specialist: we check eligibility, documents and timing. If the case doesn't qualify we tell you before any filings start.
Risk note
Medium to higher risk for non-standard cases. KITAS requires human review before submission - we'll flag any blockers and confirm pricing before you pay the final invoice.
Refunds & delays
Government fees are non-refundable once the application has been filed. The service portion can be refunded if we have not started work yet. Processing times are estimates - Indonesian immigration may delay decisions and Visio is not liable for those delays.
Visio cannot guarantee approval - visa decisions are made by Indonesian immigration authorities. We work with local visa and legal partners where required. Visio is not an official immigration partner.
Frequently asked questions
Can approval be guaranteed?
No. Decisions are made by Indonesian immigration. Visio prepares accurate documents and supports your application, but we cannot guarantee approval.
Do I have to pay upfront?
Yes. We start work after payment because government fees are paid in advance.
What if my case is urgent?
Tell us right away - we'll assess whether it's realistic and offer priority processing where it's available for this category.
What if immigration delays the decision?
We keep supporting your application at no extra cost. Visio doesn't control immigration timing but we keep you updated on every change.
What about refunds?
The service portion is refundable if we haven't started work yet. Government fees are non-refundable once filed. See our Refund Policy for details.