Visio

Privacy Policy

How Visio collects, uses, and protects your personal data when you use our Bali visa management platform.

Data controller

The data controller is Visio Global Services FZC, a licensed company registered in a UAE free zone, which operates the Visio platform.

What we collect

When you use Visio we collect the information you give us — your name, contact details, passport details, visa history and any documents you upload — together with technical data such as device, language and pages visited.

How we use it

  • To prepare, submit and track your Indonesian visa applications.
  • To send reminders before your visa expires.
  • To provide customer support in English and Russian.
  • To improve the platform and prevent fraud.

Sharing

We share your data only with the immigration authorities, sponsors and licensed partners required to process your application. We never sell your data.

Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete your account at any time by writing to [email protected].

Last updated September 2026. For questions, email [email protected].