Visio

Terms of Service

The terms that govern your use of Visio, the international Bali visa management platform.

Who we are

Visio (operated by Visio Global Services FZC, a licensed company registered in a UAE free zone) is an international Bali visa management platform that helps English and Russian-speaking clients track, manage and renew their Indonesian visas.

Using the service

You agree to provide accurate information, valid documents and to follow Indonesian immigration rules. Visio facilitates the application process; the final decision on every visa rests with the Indonesian authorities.

Payments

Service fees are shown before checkout. Government fees are separate and are paid to the Indonesian authorities. See our Refund Policy for details on cancellations.

Liability

Visio is not liable for visa rejections, processing delays caused by the authorities, or for losses caused by inaccurate information provided by the client.

Company details

Visio Global Services FZC is the licensed operator of the Visio platform. Legal inquiries: [email protected].

Last updated September 2026. For questions, email [email protected].