Family KITAS for Indonesia — for joining an Indonesian spouse, a foreign spouse/parent holding ITAS/ITAP, or children joining parents. Family sponsor or principal ITAS/ITAP holder required.
Family KITAS is for joining an Indonesian spouse, a foreign spouse / parent holding ITAS / ITAP, children joining parents, or other dependent family members. A family sponsor or principal ITAS / ITAP holder is required. Inside Indonesia, ITK → ITAS conversion may be possible when filed before expiry.
Visa type
Family KITAS
Length of stay
1-2 years
Validity
Renewable
Entries
Multiple
Paperless
In-person step
Inside Indonesia vs outside Indonesia
If you are already inside Indonesia, your current stay permit must be checked first. Depending on your case, options may include extending your current permit, ITK -> ITAS conversion if eligible, a bridging stay permit, exit and re-enter with a new visa, or an EPO / termination process for KITAS holders. Visio confirms the right path before payment.
Your case may need human review. Some visa routes depend on your current stay permit, sponsor, documents, activity and current Indonesian immigration rules. A Visio specialist will review your case before confirming the best path.
You pay for the service and upload your documents in your secure Visio account.
A specialist reviews your documents and contacts you if anything needs to be fixed.
We submit the application and keep you updated by email and WhatsApp.
When the visa is issued you receive it in your account and by email.
Payment & prepayment
Payment is taken upfront before we submit the application. It covers government fees and our team's work. For complex cases (KITAS, PMA, C12) part of the payment may be non-refundable once filings start - we always tell you before you pay.
Human review
This is a complex case. Before the final invoice your application is reviewed by a Visio specialist: we check eligibility, documents and timing. If the case doesn't qualify we tell you before any filings start.
Risk note
Medium complexity. Family KITAS depends on the principal sponsor remaining valid. If the sponsor's status changes the family KITAS may need to be updated or replaced.
Refunds & delays
Government fees are non-refundable once the application has been filed. The service portion can be refunded if we have not started work yet. Processing times are estimates - Indonesian immigration may delay decisions and Visio is not liable for those delays.
Visio cannot guarantee approval - visa decisions are made by Indonesian immigration authorities. We work with local visa and legal partners where required. Visio is not an official immigration partner.
Frequently asked questions
Can approval be guaranteed?
No. Decisions are made by Indonesian immigration. Visio prepares accurate documents and supports your application, but we cannot guarantee approval.
Do I have to pay upfront?
Yes. We start work after payment because government fees are paid in advance.
What if my case is urgent?
Tell us right away - we'll assess whether it's realistic and offer priority processing where it's available for this category.
What if immigration delays the decision?
We keep supporting your application at no extra cost. Visio doesn't control immigration timing but we keep you updated on every change.
What about refunds?
The service portion is refundable if we haven't started work yet. Government fees are non-refundable once filed. See our Refund Policy for details.
